Streetfast legal
The terms, policies and agreements that apply when you ride, order, deliver or drive with Streetfast. Everything here is current for our launch region and updated as we expand.
Riders & customers
General Terms of Use
The agreement between you and Streetfast when you use the app or website to request rides, parcel deliveries and store orders.
EveryonePrivacy Policy
How Streetfast collects, uses, shares and protects personal information — for riders, customers, Captains and Store Partners.
EveryoneCookie Notice
The cookies and similar technologies we use on streetfasts.com and in our apps, and how to manage them.
Captains & Store Partners
Captain Partner Agreement
The agreement between Streetfast and independent Captains (drivers and couriers). Captains e-sign this during onboarding in the Captain app.
Store PartnersStore Partner Agreement
The agreement between Streetfast and restaurants, grocers, pharmacies and retailers that sell on the platform. Store owners e-sign this when applying to sell.
Store PartnersCommission schedule & payouts
Commission rates by order type, weekly payouts, refund attribution and taxes for stores.
CaptainsInsurance & Streetfast coverage
What your own policy must cover, and how any secondary coverage Streetfast arranges while you are on a job works — and its limits.
Store PartnersTablet policy & store coverage
Tablet ownership, usage rules and the Damage Fee, plus what protection may be available to stores after handover and its limits.
Captains · Store PartnersConduct, suspension & deactivation
The conduct standards every Captain and Store Partner agrees to, what leads to a pause or deactivation, and how to appeal.
CaptainsRate cards & fees
How earnings, service fees, tips, tolls and adjustments work for each city and vehicle type.