Safety

Your safety drives us

It isn’t a feature — it’s the default. From verified captains to an in-app SOS, we’re with you from the moment you request to the moment you arrive.

Safety Hero

Protection on every single trip

Built in, not bolted on — the safeguards that travel with you from request to arrival.

Live trip sharing

Share your route and ETA with trusted contacts in a tap — they can follow you all the way to the door.

Verified captains

Every captain passes ID, licence and background checks before their very first trip.

In-app SOS

One tap alerts our safety team, shares your live trip with trusted contacts and lets you call the safety line.

Trip monitoring

We watch for unexpected stops and route changes, and check in if something looks off.

Two-way ratings

Riders and captains rate each trip. Consistent low scores mean removal from the platform.

Number masking

Calls and messages between you and your captain stay private — your number is never shared.

Safety Sos

Help is one swipe away

The in-app SOS shares your exact location and trip details with our safety team and your trusted contacts — so you never have to explain where you are.

Instant location shared with responders.
Trusted contacts notified automatically.
Trained team on call, 24 hours a day.

Safety questions, answered

Peace of mind, every trip

Download Streetfast and ride knowing help is always one tap away.

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